Terms and Conditions

Acceptance of Terms

By accessing or using the website carmichaelmasonry.com, requesting a quote, or engaging Carmichael Masonry & Concrete ("we," "us," or "our") for any masonry or concrete services, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our website or services. These terms apply to all visitors, customers, and others who access our website or engage our services.

Description of Services

Carmichael Masonry & Concrete provides masonry and concrete contracting services to residential and commercial customers in Carmichael, CA and surrounding Sacramento-area communities. Services include, but are not limited to, foundation repair, chimney repair, tuckpointing, brick repair, retaining wall construction, masonry restoration, fireplace installation, stone veneer installation, concrete block walls, driveway pavers, walkway construction, and related masonry and concrete work.

All services are subject to a written proposal or contract agreed upon by both parties prior to the start of work. We reserve the right to decline any project at our sole discretion.

Estimates and Pricing

Estimates provided by Carmichael Masonry & Concrete are based on information available at the time of the site visit and the scope of work described by the customer. An estimate is not a binding contract. Final pricing is established in a written proposal or signed contract.

If unforeseen conditions are discovered during the course of work - such as hidden structural damage, subsurface obstructions, or conditions that materially change the scope - we will notify you as soon as possible and provide a revised estimate before proceeding with additional work.

Prices quoted are valid for 30 days from the date of the written estimate unless otherwise stated. Material cost increases beyond our control may require a price adjustment on estimates older than 30 days.

Scheduling and Cancellation

Scheduling is confirmed upon acceptance of a written proposal and any required deposit. We will make reasonable efforts to complete the work within the agreed timeframe, but start and completion dates are estimates and may be affected by weather, material availability, permit timelines, or other factors outside our control.

If you need to reschedule or cancel scheduled work, please notify us as soon as possible. Cancellations made with less than 48 hours notice may result in a rescheduling fee. If materials have already been ordered or work has begun, any non-refundable material costs or labor incurred will be the customer's responsibility.

We reserve the right to postpone or reschedule work due to unsafe working conditions, including extreme weather, without penalty.

Payment Terms

Payment terms are specified in the written proposal or contract for each project. In general:

• A deposit may be required prior to scheduling or ordering materials, as stated in the written proposal.
• Progress payments may be required at defined milestones on larger projects.
• Final payment is due upon project completion unless otherwise agreed in writing.

Accepted payment methods will be specified in your proposal. Invoices not paid within 30 days of the due date may be subject to a late fee. If collection action becomes necessary, the customer agrees to be responsible for any reasonable collection costs and attorney fees.

Permits and Inspections

Where required by local building codes, Carmichael Masonry & Concrete will obtain the necessary permits for work performed. Permit fees will be included in the project cost or billed separately as stated in the proposal. The customer is responsible for ensuring that the property is accessible for required inspections. Work requiring permits will not be considered complete until all required inspections have passed.

Warranty Disclaimers

Carmichael Masonry & Concrete warrants that work will be performed in a professional and workmanlike manner in accordance with the agreed scope of work. Specific warranty terms, if any, will be stated in the written proposal or contract.

Our warranty does not cover damage resulting from misuse, neglect, modification of the work by others, acts of nature, or conditions beyond the scope of the original project. Normal wear and weathering over time is not covered.

Except as expressly stated in a written warranty, all services are provided "as is" without any additional warranty, express or implied, including warranties of merchantability or fitness for a particular purpose.

Limitation of Liability

To the fullest extent permitted by law, Carmichael Masonry & Concrete shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to the use of our website or the services we provide. This includes, without limitation, loss of profits, loss of data, property damage not caused directly by our work, or any other economic loss.

Our total liability for any claim arising out of or related to a specific project shall not exceed the total amount paid by the customer for that project.

Customer Responsibilities

To allow us to perform work safely and efficiently, the customer agrees to:

• Provide clear and safe access to the work area on scheduled service days.
• Remove personal property, vehicles, or obstacles from the work area as directed.
• Disclose any known subsurface utilities, hazards, or prior repairs that may affect the work.
• Ensure that any required HOA or neighbor approvals are obtained before work begins.

We are not responsible for delays or additional costs caused by the customer's failure to meet these responsibilities.

Website Use

The content on carmichaelmasonry.com - including text, images, and other materials - is provided for general informational purposes only. We make no representations that the information is complete, accurate, or current. You use the website at your own risk.

You agree not to use this website for any unlawful purpose, to transmit harmful or disruptive content, or to attempt to gain unauthorized access to any part of the site or its underlying systems.

Dispute Resolution

If a dispute arises between you and Carmichael Masonry & Concrete related to our services or these terms, we ask that you first contact us directly at hello@carmichaelmasonry.com so we can attempt to resolve the matter informally. Most concerns can be resolved quickly with a direct conversation.

If informal resolution is not possible, the parties agree to submit the dispute to binding arbitration in Sacramento County, California, before a single neutral arbitrator, under the rules of a mutually agreed arbitration service. The prevailing party in any arbitration or legal proceeding may be entitled to recover reasonable attorney fees and costs, as permitted by law.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any legal proceedings not subject to arbitration shall be brought in the appropriate courts of Sacramento County, California.

Modifications to These Terms

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date. Your continued use of our website or services after any changes constitutes acceptance of the updated terms. We encourage you to review this page periodically.

Contact Us

Questions about these terms? Reach out:

You can also visit our home page, about page, or contact page.